You can book directly through our website or the platform where the listing is hosted, such as Airbnb or Vrbo.

We accept major credit cards and payments processed via Stripe through this booking site.

Our cancellation policy depends on the rate and platform used at the time of booking.

Typically, we offer:

Free cancellation up to 7–14 days before check-in (depending on the selected rate)

Partial refunds for cancellations made closer to arrival

No refunds for same-day cancellations or no-shows

Please review the specific cancellation terms listed in your booking confirmation for full details.

If you need assistance, contact us as soon as possible — we’ll always try to help within policy guidelines.

Additional fees may include a cleaning fee, pet fee (if applicable), and local taxes. These are listed during the booking process.

Once your reservation is confirmed, you will receive a booking confirmation email at the address provided during booking. This email includes your reservation details, check-in instructions, and any necessary access information. If you don't see the confirmation in your inbox, check your spam or junk folder.

Check-in is at 4:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request.

Check-in instructions, including access details, will be sent to you via email or your booking platform before your arrival. If the property has a smart lock or keyless entry, you will receive a code.

If you encounter any issues, please contact (754) 268-2746 for assistance.

Early check-in and late check-out requests are subject to availability. Please contact us 24 hours before your arrival/departure to check availability and possible fees.

Simply follow the check-out instructions provided in your welcome message or guidebook. Ensure all doors are locked, return keys (if applicable), and follow any cleaning guidelines.

Please contact us immediately at (754) 268-2746 for any issues such as maintenance, Wi-Fi problems, or unexpected concerns. We will address your request as quickly as possible.

Housekeeping is available upon request for an additional fee.

Extensions are subject to availability. Please contact us as soon as possible to arrange this.

You can reach us 24/7 via phone or email at (754) 268-2746.

Yes! Each property is fully stocked with fresh towels, bed linens, and essential starter toiletries (toilet paper, soap, shampoo, etc.).

For extended stays, additional supplies can be provided upon request. If you need anything during your stay, just let us know — we’re happy to help.